Help Center

Customer/Order Support


What payment options do you accept?

What shipping methods are available?

Do you offer same day delivery?

How to track a package?

How do I get a copy of my invoice?

Who/What is NoFraud? (NoFraud FAQ)

Can I place my order over the phone?

Can I modify or change my shipping information after the order has shipped?


How do I create an account?

How do I reset my password?


How do I create a new address?


Return Policy

How do I return an item(s)?

Product Support

3D Printers

What is the difference between the filaments offered?

How do I calibrate the bed on my Maker Select 3D printer?

How do I connect my Maker Select 3D printer to Cura?

How do I calibrate the print bed on my Mini 3D Printer?

How do I start my first print with the Mini 3D printer?

What do I do if my printer stops extruding mid-print?

What do I do if my printer's nozzle is clogged?

What do I do if the first layer of my print isn't extruding?

What maintenance is required for my Mini 3D printer?

Why is my printer not reading my SD card?